Daal
Safe Daal experience

Safety

Your safety is
our priority.

Verified drivers, live tracking, and 24/7 support on every trip and delivery.

How We Keep You Safe

Safety pillars.

Driver Verification

NIC, license, and background checked before activation.

GPS Tracking

Live location on every trip — always know where your driver is.

Emergency SOS

One-tap SOS and trip sharing built into every ride.

24/7 Support

Round-the-clock help via app, WhatsApp, and email.

Verification Process

Every driver is screened.

1
NIC Check
Identity confirmed
2
License
Valid & appropriate class
3
Background
Criminal record review
4
Photo Match
Profile matched to ID
5
Approved
Driver goes live

In-App Safety

Built-in safety features.

  • Share your live trip with any contact
  • Emergency SOS alerts your contacts instantly
  • In-app support chat for any trip issue
  • Two-way rating system for accountability
  • Live location visible throughout every trip
Share Trip
SOS Button
In-App Support
Ratings

Community Guidelines

Expectations for everyone.

For Riders & Customers

  • Treat your driver with respect
  • Provide accurate pickup and drop-off information
  • Do not ask drivers to violate traffic laws
  • Leave honest ratings after each trip

For Drivers

  • Always follow traffic rules and speed limits
  • Treat every passenger with courtesy
  • Keep your vehicle clean and maintained
  • Never drive under the influence

Have a safety concern?

Report any issue immediately — we respond within minutes.

WhatsApp Us[email protected]